Kidfund Help Center

FAQ

• The Basics

  • What is Kidfund?
  • How does Kidfund work?
  • How much interest does my money earn?
  • Is my money FDIC insured?
  • What is a credit union?
  • I don’t live in the U.S., can I still use Kidfund?
  • What is Dwolla?
  • What if I need immediate help or have a question?

• Opening an Account for Your Kid(s)

  • What do I need to open a Kidfund account?
  • What type of account am I opening?
  • Who owns the savings account?
  • Why do you need my Social Security number and a photo of my ID?
  • Why do you require a signature?
  • What type of accounts can I use as a funding source for Kidfund?
  • Where are my micro-deposits for account verification?
  • How long do I have to make an initial deposit?

• Sending and Receiving Gifts

  • How do I invite friends to follow my child and/or send them gifts?
  • How can I send money to someone else's kids?
  • Can I search for kids I know on Kidfund?
  • Can I send a gift using a credit card or prepaid card?
  • Does Kidfund work with Paypal?
  • When will a recipient receive the gift I sent?
  • How do I cancel or reverse a transaction?
  • How do I edit or cancel a recurring gift?
  • My queued gift hasn't shown up, where is it?
  • Why did the transaction fail?
  • Why is my transaction still pending?

• Managing Your Account

  • How do I withdraw the funds in my Kidfund account?
  • What happens to the funds in my child's account if something happens to me?
  • How do I change my password?
  • How does your referral program work?
  • Can I deposit a check into my child's Kidfund account?

• Other

  • What is the best way to reach support?

• Privacy Policy and Terms & Conditions

  • What is your Privacy Policy?
  • How can I withdraw my consent to your privacy policy?
  • How can I request my data, or its deletion, under GDPR?
  • What are your Terms and Conditions?